AH
Angelique H
1 reviews | Active since Sept 2013
19 May 2015, 08:12
pathetic!!!
And here I am again on hello peter as MTN is to pathetic to respond. You hold for hours on the line to get through to 808 and when you call the head office number *** the switchboard ladies are extremely rude!! They dont even let you finish a sentence they just put you through to 808 and they know very well no one will pick up!!! I have a billing issue that i need resolved today!!! I regret ever taking any contracts trough MTN!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
19 May 2015, 14:57Hello Angy018,
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
As per our telephonic conversation, I will be working on resolving your query and will provide feedback to you shortly.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
As per our telephonic conversation, I will be working on resolving your query and will provide feedback to you shortly.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
Best regards,
MTN South Africa's reply19 May 2015, 14:57
Official
Hello Angy018,
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
As per our telephonic conversation, I will be working on resolving your query and will provide feedback to you shortly.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
As per our telephonic conversation, I will be working on resolving your query and will provide feedback to you shortly.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
Best regards,