1 reviews | Active since Oct 2013
Pathetic
<p>So i recieved a reply from MTN to say they will follow up with the relevant department & apologises. How does this help me? It does not tell me by when they will get back to me! I am still in the same position i was nothing changed! Really pathetic. Not even a courtesy call nothing.</p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have sent a follow up escalation to the relevant department for assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have sent a follow up escalation to the relevant department for assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,