1 reviews | Active since Jul 2012
pathetic
<p>Mtn is making me so angry. And I'm not even a customer of them. I'm doing this on my husband's behalf he's so fed up with mtn. He can't even make a call to complain about his signal not even 555 wants do dail through. I've got no idea why he just doesn't move to Vodacom. I did put a complaint to mtn via email about po!or signal in our area, we got the message that they would be upgrading the network in our area on 24 march 2107 and nothimg just as pathetic as they are. Come on mtn look after your customers, or do you have too many. From a very angry customers wife in Brits, get your services sorted!</p>
Good day Elaine,
Thank you for taking the time to answer my call, it’s highly appreciated.
Please find the attach coverage application, complete and send back to the coverage department for assistance. The email address ***
You are welcome to contact them as well for online assistance, the contact number ***.
The details as per your information:
Client Mr Jacobs
ID number:***
Cell number in question:***
Prepaid client
We have escalated the complaint to the coverage manager for urgent assistance.
Kind Regards,
Alice van der Merwe
Reference Number: ***9 Egain customer care
Best regards,
Good day Elaine,
Thank you for taking the time to answer my call, it’s highly appreciated.
Please find the attach coverage application, complete and send back to the coverage department for assistance. The email address ***
You are welcome to contact them as well for online assistance, the contact number ***.
The details as per your information:
Client Mr Jacobs
ID number:***
Cell number in question:***
Prepaid client
We have escalated the complaint to the coverage manager for urgent assistance.
Kind Regards,
Alice van der Merwe
Reference Number: ***9 Egain customer care
Best regards,