UP
Uzayr P

1 reviews | Active since Dec 2013

12 Jan 2017, 06:56

Pathetic!!

<p>Signed up for a black Friday mtn deal, till this day it still hasn't been activated even though the sim card was sent to me. Keep calling the useless ******s at ****arney mtn with no joy. Always busy with promises to call back or more mtn numbers to call that can never help. Please get a SENIOR manager to contact me immediately!!! </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply01 Feb 2017, 21:27
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

We have noted that the mobile number 083****076 was provisioned on 2017-01-23 with the prorata amounts for the MTN Upgrade Promotion 50GB + 10000 on-net minutes bundle and has been provisioned with the full amounts on 2017-01-27 provisioning date. Please check the detailed balance by dialling *141*1#ok.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***