Pathetic

<p>I am utterly disgisted with MTN!!!!! just utterly!!! I lost my phone about a week ago...i put in a claim with MTN for insurance but i havent received any communication from MTN regarding this. Their claim form says you will hear correspodence in 24 hours...but when you go to they tell you that you will wait 30 days for any communication!!!! 30 days with no phone...while i paid everymonth with no fail!! It is not my problem that the company is going through a backlog...i signed for 24 hours not 30 days!!!! </p> <p>Another issue is that when you call their claim line you can never get through! EVER...it tells you yo select an option and when you do it disconnects the line!!! I have never ever been this frustrated! tis kind of service is disgraceful!!! </p> <p>I am going to use all avenues to complain about this company until i start a country wide conversation about why this stupid company still exists...when we get **** service like this!</p>