1 reviews | Active since Jul 2016

04 Sept 2018, 21:16

Pathetic

Horrific services. Telephonic upgrade received Samsung S8 instead of note 8. Been waiting for courier for a week to collet mobile device. 10 calls to mtn 5 to courier nobody knows. Moving to vodocom

0
Replies (2)
MTN South Africa
MTN South Africa's reply05 Sept 2018, 13:53
Official

Good day Lyle Idas

Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.

We are also terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.

We will follow up and provide feedback regarding your query.

Kind regards,

Dinesh Kowlasar

MTN Complaints Management Team

Best regards,

's update06 Sept 2018, 18:24
Reviewer Update
Okay... 2 working days has passed you and your management team did nothing... No phone call sms nothing...? Dam...