AL
Anthony L
1 reviews | Active since Jun 2015
25 Jan 2016, 12:36
Pathetic
My business' contract with Autopage is coming to an end, and I have approached MTN Century City to take over all our contracts (excess of 30). <br> <br> Phoned once, call got cut-off while on hold<br> Phoned twice, call went to Jacky's answering machine<br> Phoned third time, receptionist said Jacky would call me back. <br> <br> Jacky called me back, and I requested that a sales rep come and see me. She said okay and she will get back to me. Nothing yet. You would think taking over 30 contracts would be a deal, but NO! Pathetic customer service
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MTN South Africa's replyOfficial
25 Jan 2016, 14:04Hello tonypony,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused and for the kind of service you received from one of our stores. Kindly note that we have requested the Corporate Sales department to contact you and assist.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused and for the kind of service you received from one of our stores. Kindly note that we have requested the Corporate Sales department to contact you and assist.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply25 Jan 2016, 14:04
Official
Hello tonypony,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused and for the kind of service you received from one of our stores. Kindly note that we have requested the Corporate Sales department to contact you and assist.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused and for the kind of service you received from one of our stores. Kindly note that we have requested the Corporate Sales department to contact you and assist.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,