MR
Marneli R
1 reviews | Active since Nov 2017
11 Dec 2017, 10:24
Pathetic
Another Month has passed and nobody has contacted me for the delivery of my tablet. It has been a total of 3 months ***? I want to cancel this contract. I am paying for a product that I have not received. This is pathetic. When I call there is not anybody who can assist me!! What do I have to do to get any kind of service or assistance?
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Replies (2)
MTN South Africa's replyOfficial
12 Dec 2017, 21:35Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that the Id number provided we are unable to track it on our systems,kindly reply with the correct Id number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply12 Dec 2017, 21:35
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that the Id number provided we are unable to track it on our systems,kindly reply with the correct Id number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MR
Marneli R's updateReviewer Update
13 Dec 2017, 08:58the ID number is *** 08 5
MR
Marneli R's update13 Dec 2017, 08:58
Reviewer Update
the ID number is *** 08 5