Pathetic.

Such pathetic service. I upgraded online on December 6 (black Friday deal 100gb + router). I received an email and SMS notifying me that the order had been processed and til this date have received no further communication. I've contacted MTN multiple times and have been thrown back and forth through multiple departments yet nobody can tell me what's going on. On the side I am being charged R 1399 as part of a month-to-month contract. One can't even get through to the 'online department'. Expect MTN to take your money and give you absolutely ****.