pathetic

I went to mtn the glen on saturday to take out an additional contract while in store the sales consultant told me I would get my phone on tuesday today I got no feedback from the store so I decided to go to thr store after work and there was a closed due to stocktake sign on the door one of the emplyees came out and told me they only place orders on a tuesday the unprofessional consultant that helped me on Saturday could not even come out of the store to come and explain himself mtn has the worst service ever and have a bunch of ***** working for them. I would like to know how I would be compensated for my time and fuel up and down you are pathetic and just wasting my time