1 reviews | Active since Jan 2010
Pateties SWAK
Vorige Verw. REQ***. Kan u glo dat ek nou 3 maande sukkel om gedetailleerde state van data verbruik uit MTN te kry!!!. Ek soek die state wat die dagtotdag verbruik van data toon oor 'n maand periode vir die maande van Maart tot Julie - al wat ek verkry is die billing account wat net toon hoeveel die maand betaalbaar is. Ek wil die verbruik per dag sien om te bepaal hoe by die verskillende billing accounts se bedrae uitgekom word. MTN se klagtekantoor is net so swak, want hulle kon tot nou toe nie reel dat ek die korrekte state kry nie. <br> Ek gee nou vir 'n laaste maal vir Customer Care en die klagtekantoor geleentheid om my van die korrekte state te voorsien, anders gaan ek al die eposse en SWAK diens voor die deur van die CEO neersit ( ek het sy eposadres bekom) en dan wil ek kyk of hy iets daaraan kan doen.<br> Maar ek kan nie anders as om MTN en klagtekantoor se Klientdienslewering as PATETIES EN UITERS SWAK te beskryf nie.
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Kindly be advised that your Data account does not have the Itemised Bill option which will allow you to see your day to day transactions and can be loaded and will be charged at R21.50 and can be cancelled at any time it is not needed. Please send your requested for the service to be added on your line to *** or you can call the help line on 808 for immediate assistance.
Regards,
Nomonde.
REQ:***
Best regards,
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Kindly be advised that your Data account does not have the Itemised Bill option which will allow you to see your day to day transactions and can be loaded and will be charged at R21.50 and can be cancelled at any time it is not needed. Please send your requested for the service to be added on your line to *** or you can call the help line on 808 for immediate assistance.
Regards,
Nomonde.
REQ:***
Best regards,
