Patethic Service
<p>I took a new contract on Monday the 28.11.2016. On Tuesday i was told they were awaiting Limit overide and they escalated the matter i would recieve an sms on Wednesday. Wednesday came Thembellihle the guy that did my contract phoned me as i requested him to he said he re-requested an escalation and i would defnately recieve and sms today Thursday. II phoned again today coz i did not get a message the lady said it takes 2 to 3 days no one told me that and anyway today is the 4th day since inital application and still no sms confirmation. She confirmed that NOTHING has been done on my application.</p> <p> </p> <p>Pathetic.</p>
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly advise as to where the contract was taken out so that we may escalate.
Regards,
Ishie
Best regards,
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly advise as to where the contract was taken out so that we may escalate.
Regards,
Ishie
Best regards,
Hi it was with MTN direct telephonically on ********** 667 with Thembilihle
Hi it was with MTN direct telephonically on ********** 667 with Thembilihle