Patehetic services
<p>So i upgraded my contract ,since hubbys banking details changed MTN requested a eft should be done this month and debit orders will take place next month .He did an eft last week and sent proofs via e mail and physically into mtn mokopane and roday they still had the audacity to suspend my services .Im sitting without a network or access to my important calls as i am unable to receive calls as well. Worst service provider.To top it off the contract was advertised with a tab 3 the salesman instore said its diacontinued yet now mtn is falsely advertising the same combo deal with the s7 and free tab how pathetic. </p>
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MTN South Africa's replyOfficial
21 Sept 2016, 13:59Thank you for your post.
We apologize for any inconvenience incurred.
Thank you Mrs Moolla for your time online.
We do pick up that the bank details has been updated on the 7-9-2016.
The payment for R 252.70 do not reflect on the account, please can the account holder email for me the payment to see why this is not reflecting.
We have opened the line for you, please reboot the device in +-30 minutes. My email address ***.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
MTN South Africa's reply21 Sept 2016, 13:59
Official
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you Mrs Moolla for your time online.
We do pick up that the bank details has been updated on the 7-9-2016.
The payment for R 252.70 do not reflect on the account, please can the account holder email for me the payment to see why this is not reflecting.
We have opened the line for you, please reboot the device in +-30 minutes. My email address ***.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,