Passing the buck big time

I signed a Mtn 8 gig data special for R89 on 30 Jan 2018. This contract could not be activated due to the mtn sim card was used by vox telecom(see a previous hello peter complaint). I had to purchase a new mtn sim card and signed a new contract another contract for 30 Jan 2018 and the sevice was only activated on12 March 2018 due to the voxtelecom mtn sim card.A. I was shocked when I received my first account for R274.15. My contract reads R89.00 per month. I approached mtn Heidelberg Mall with the account on11 April 2018 and was told they will look at it and I must come back on 13 April 2018. To I was informed that they can’t help me because of stock take and their system is not working. Kindly investigate and explain why the account is R274.15 and not R89.00 as per contract. The account is also riddled with recurring int, subs fee, connection charge, fee discount, service fee and connection discount. Also with – and + Invoice no E ********** 29; acc no A ********** ; inv date 11/3/2018; cell no ********** . Below is MTN's way of passing the buck. I expect as written detailed explanation of the account. So far nobody can give me a breakdown of the account. Everybody passes the buck and credit management has not bothered to contact me. This query has been going on for 5 months. I thinks I should contact the ombudsman. "Official private business reply Good day Henry,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly note that we have sent a request through to our credit management for assistance. You may contact them directly by dialing ********** 000.

Kind regards,

Complaints Management Team."