RG
Ronel G
1 reviews | Active since Aug 2010
08 Sept 2015, 14:16
Passed from Pillar to post MTN is CHALLENGED
*** / *** / *** / 43422<br> I have all the numbers because n one of the consultants are able to assist me. All they say is sorry, please phohe this number. All I am trying to do is change the handset of a brand new phone to something else. All Sabelo is telling me is how \Challenged MTN"is """
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MTN South Africa's replyOfficial
17 Sept 2015, 14:58Hello RonelGill,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly advise i have tried to contact you , But the number is not available. I was calling to do a follow up with regards the change of handsets.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly advise i have tried to contact you , But the number is not available. I was calling to do a follow up with regards the change of handsets.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
MTN South Africa's reply17 Sept 2015, 14:58
Official
Hello RonelGill,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly advise i have tried to contact you , But the number is not available. I was calling to do a follow up with regards the change of handsets.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly advise i have tried to contact you , But the number is not available. I was calling to do a follow up with regards the change of handsets.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***