1 reviews | Active since Jan 2017

20 Jan 2017, 08:31

Pass Pathetic Service

<p>My service has been suspended 5 times in 1 month for no reason. Every time I visit the branch of MTN in Kollonade they tell me that they can't find any reason. They tic a few boxes and the service is restored, only to be suspended again in a few hours time . After being a client for 20 years this service of MTN is passed pathetic </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply31 Jan 2017, 17:16
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

As per our telephone conversation we are glad that you have been assisted with the bill limit suspension problem.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

warm regards

mike

REQ:***