Paid Up Letter

Good morning

Yesterday I got a message that my number is suspended while I pay every month for the contract I signed for I went to mtn in forest hill to query. They could not explain what the arrears are for then I asked for a settlement amount to settle this account because there are charges that I don't understand then they called customer care and they gave me a settlement amount of R3016, 79 and I paid it emediatly now when I call for paid up letter they saying my contract was for business, can I please be assisted I just want a paid up letter I don't want anything to do with mtn anymore.

Query no. ***

Regards Relebohile Mo***eng