1 reviews | Active since Aug 2017
PAID R 33 576.00 FOR NO SERVICE. Impossible to talk to anyone who can do anything about problems but they still take your money
<p>In August 2015 I tried to port a vodacom number 082667**** to MTN on their Sky package.</p> <p>Somewhere in the process MTN mixed up the numbers and changed it to 082677****.</p> <p>Either as a result or because of other incompetencies MTN were not able to port the number.</p> <p>I sent numerous emails to both the MTN shop (Fourways Crossing) and MTN customer care at the time to no avail.</p> <p>Despite not being able to port the number MTN has charge my account R 33 576.00 without providing any service for this.</p> <p>In my books that is *******.</p> <p>My attemps to discuss this with customer care lead to huge frustration and nill understanding from MTN side.</p> <p>How do you get to talk to someone who can do something about this, or do I close my other 5 accounts with MTN and walk away.</p> <p>I would already of done this if I was confident that CellC or Vodacom could port the numbers.</p>
