1 reviews | Active since Jul 2015
Paid my account, line still Blocked!!!
I paid my account and even emailed proof of payment to an MTN near me that was on the 8th of July. My line still got blocked anyway. im soooo fedup of poor service from MTN!! Strike or no strike you must still make sure your customers are still happy and we get the services we paid for!!! All you are good at is to send a million stupid SMSes everytime i load airtime and send stupid promotions that fill up my inbox. Your call centre doesnt work, i cannot even email [Email Removed] coz the emails bounce back. Obviously i am at work and i cannot just go to MTN during the day i will have to wait until after work...in the meantime my line is blocked!! MTN MAKES ME SICK!!!!! I cant wait for my contract to get finished so i can move to Cell C or Vodacom. Your service is pathatic to say the least!!!
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the line is still suspended because of the arrear amount. Kindly settle the outstanding amount of R 1,242.57. The current invoice is R 1,286.97. The total amount is R 2,540.94.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the line is still suspended because of the arrear amount. Kindly settle the outstanding amount of R 1,242.57. The current invoice is R 1,286.97. The total amount is R 2,540.94.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***