JK
Jacob K
1 reviews | Active since Mar 2016
03 Mar 2016, 20:51
Paid into MTN account in 29 Nov 2015 - No response
Good day<br> <br> Last year November the 29, We received an SMS from MTN stating that the oustanding balance on an account in arrears was R577. We then made a payment with the following details:<br> <br> Bank ***<br> Branch Code: 632005<br> ***<br> <br> We received phonecall to confirm payment confirmation but it appears that the account was handed over to the creditors CWX to collect an outstanding account.<br> <br> We have the proof of payment as evidence.<br> <br> Please contact Mr J Kotu Urgently!<br> or via email to [Email Removed]<br> <br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
04 Mar 2016, 17:10Hello jkotu,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN
Kindly note that the matter have been escalated to Legal department to investigate the payment and release the account from legal.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN
Kindly note that the matter have been escalated to Legal department to investigate the payment and release the account from legal.
warm regards
mike
REQ:***
MTN South Africa's reply04 Mar 2016, 17:10
Official
Hello jkotu,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN
Kindly note that the matter have been escalated to Legal department to investigate the payment and release the account from legal.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN
Kindly note that the matter have been escalated to Legal department to investigate the payment and release the account from legal.
warm regards
mike
REQ:***