PAID FOR DATA TAKEN FROM ME

To Whom It May Concern<br> <br> I upgraded my MTN Contract on the 1st of May this year at the MTN Shop in the Kolonnade Centre Pretoria.<br> I was helped by a consultant called Johannes. Just before I did the sim swop I checked my data balance which was 3.68 Gig left of my data. I informed Johannes of this and asked him if it will be switched over to the new phone And contact. He assured me it would. I have made numerous calls to the Kolonnade branch, MTN customer service And on their Facebook page. I was promised it would be sorted out and up till today nothing has been done. I have had enough of bad customer service and this is against the CPA. I was told that I would get the 3.68 gig data On the new phone and it did not happen. I paid for it, Iwant amagement to contact me as this is THEFT. MTN Is not giving customers what they where promised and its bad customer service. Could someone please be so Kind as to contact me in this regard. Not someone from your customer care line as they are useless. I want management to contact me. I will also keep on posting this on MTN's facebook page for everyone to see up untill its sorted out