1 reviews | Active since Mar 2009
Paid for Data for almost a year, received NONE
<p>My daughter's cell phone should receive 500MB data each month on her contact. I pay R76.18 a month for this. But she has not received this data for months. We have repeatedly called and emailed, to no avail. MTN, please help, this is a last resort or I will be forced to move all of our business contracts over to someone else.</p>
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
I have checked our live system and the service is active. There are also no data charges on your line for the last 12 months. Kindly advise which invoice was there was a charge for data charges.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Ishie
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
I have checked our live system and the service is active. There are also no data charges on your line for the last 12 months. Kindly advise which invoice was there was a charge for data charges.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Ishie