BD
Beverley D
1 reviews | Active since Aug 2015
25 Sept 2015, 14:41
Paid for BIS but cant use it
This is the most *********** company I have ever dealt with I reported my problem on the 17th September and up till today the 25th September it is still not resolved. I don't know how can 15 people don't know what they doing. I am porting over to Cell C. I have recharged on the 25th August 59 uncapped bis and it expired on the 17th September and not a single person can assist me. Disgusting service.
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Replies (1)
MTN South Africa's replyOfficial
25 Sept 2015, 20:08Hello Beverlyhd,
Thank you for post
We sincerely apologize for any inconvenience you may have experienced with our service.
We pick up that the BIS did not expire but you cancelled it at 11:28:35 on 2015-09-18.
Kind Regards
Siphumezo
Ref#: ***
Thank you for post
We sincerely apologize for any inconvenience you may have experienced with our service.
We pick up that the BIS did not expire but you cancelled it at 11:28:35 on 2015-09-18.
Kind Regards
Siphumezo
Ref#: ***
MTN South Africa's reply25 Sept 2015, 20:08
Official
Hello Beverlyhd,
Thank you for post
We sincerely apologize for any inconvenience you may have experienced with our service.
We pick up that the BIS did not expire but you cancelled it at 11:28:35 on 2015-09-18.
Kind Regards
Siphumezo
Ref#: ***
Thank you for post
We sincerely apologize for any inconvenience you may have experienced with our service.
We pick up that the BIS did not expire but you cancelled it at 11:28:35 on 2015-09-18.
Kind Regards
Siphumezo
Ref#: ***