LM
Lidia M
1 reviews | Active since Jul 2024
12 Jun 2025, 10:12
Paid for 600GB Shesha Bundle — Did Not Receive it
I ordered the 600GB Shesha bundle from MTN on the 31st of may, and the amount was deducted from my account, but I never received the package. I have tried to contact customer service multiple times, but I keep getting the runaround with no proper feedback or resolution. I requested my refund but can't get it. It is extremely frustrating to pay for a service and not receive what you paid for.
MTN needs to sort this out urgently and give my money back — this is unacceptable! I want full refund. The lack of proper customer service is shocking. Please resolve this matter immediately!
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Lidia M's updateReviewer Update
12 Jun 2025, 10:20 This has caused serious inconvenience because I work from home and rely on internet access to do my job. Due to this issue, I’ve missed deadlines and important meetings because i have to pop the money i don't have which is completely unacceptable.
LM
Lidia M's update12 Jun 2025, 10:20
Reviewer Update
This has caused serious inconvenience because I work from home and rely on internet access to do my job. Due to this issue, I’ve missed deadlines and important meetings because i have to pop the money i don't have which is completely unacceptable.