aP
anthony P
1 reviews | Active since Aug 2015
11 Aug 2015, 09:59
paid double last month now my line is suspended! !
Last month I paid TWICE THE OUTSTANDING MONTHLY AMOUNT!<br> On Friday I spend 30min on my phone dealing with your sms of demand and your service assistant confirmed that I was paid up untill the end of August! <br> Today - NO SERVICE AND I USE THIS LINE TO RUN MY BUSINESS! <br> I am suppose to upgrade before the 19'th of this month - BUT AFTER ALL OF THE **** MTN HAS PUT ME THROUGH THE LAST 3 MONTHS I SERIOUSLY DOUBT IT!!!<br>
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Replies (1)
MTN South Africa's replyOfficial
24 Aug 2015, 09:33Hello ant78,
Thank you for your post.
We apologize for any inconvenience incurred.
The system reflect that the account debit order returned 2x.
We do pick up that you have made the payment for R323.40 and the account balance is now R314.00 this balance is for the August invoice.
Kind regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We apologize for any inconvenience incurred.
The system reflect that the account debit order returned 2x.
We do pick up that you have made the payment for R323.40 and the account balance is now R314.00 this balance is for the August invoice.
Kind regards,
Alice van der Merwe
REQ:***
MTN South Africa's reply24 Aug 2015, 09:33
Official
Hello ant78,
Thank you for your post.
We apologize for any inconvenience incurred.
The system reflect that the account debit order returned 2x.
We do pick up that you have made the payment for R323.40 and the account balance is now R314.00 this balance is for the August invoice.
Kind regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We apologize for any inconvenience incurred.
The system reflect that the account debit order returned 2x.
We do pick up that you have made the payment for R323.40 and the account balance is now R314.00 this balance is for the August invoice.
Kind regards,
Alice van der Merwe
REQ:***