PACKET SWITCHED DATA CALLS of R722.86???? REQ:4916

Wenzile Masina from MTN rep****:<br> <br> Hello TheCableguy,<br> <br> Thank you for your post,<br> <br> <br> We apologise for the delayed response and for any inconvenience this may have caused.<br> <br> Please note that the charges were for data usage above the allocated data bundle and minutes provisioned. We have noted that the limit was only set on 31-01-2015 which means any charges incurred before then are valid.<br> <br> Thank you<br> Wenzile Masina<br> REQ:*** <br> <br> Wenzile,<br> <br> My contract was fine until it was switched from Nashua to MTN. I did not change this - YOU GUYS DID??? There was nothing wrong with my contract until you took over! And why would I have paid extra for DATA CHARGES if I have uncapped internet from you guys??? This is unacceptable. The limit was set by your lady at Fleurdal MTN after she admitted it was MTN's mistake!!! I would not have stopped something I had no knowledge of!!! It's called PACKET SWITCHED DATA CALLS for goodness sake!!! And why was I not charged before for PACKET SWITCHED DATA CALLS???? I need you to give me my credit back on my account. I am now sick and tired of MTN making excuses. I always pay my side of the deal. This is your turn. Please give my credit.