packet switched data calls

Once again im still waiting feedback on my original complaint. The debit order will now go off on July 1st for charges i have not made.This is so ridiculous as i have to pay for something i didnt use.Whats the use of getting a response and nobody contacts me.Plse can somebody from mtn resolve this im really disgusted at the poor service.Nobody can assist me.Cant get through to anybody at 808 or in store guys say their cant help either.I think the only way here is to approach consumer watch and carte blanch and take this to the media as sufficient time was given to resolve this and i see im not the only one being charged for false usage.