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PORTIA M

1 reviews | Active since Jun 2015

19 Jun 2015, 10:31

PACKET SWITCHED DATA CALLS

I SIGNED UP FOR R100 LIMIT TOP UP MTN DID'NT SET MY REQUEST ON THE SYSTEM NOW MY INVOICE IS R4431.39 FROM R370.00 IM NOT PAYING THIS I MADE IT CLEAR THAT I DONT WANT AN OPEN LINE. NOW THEY ARE TELLING ME THEY ARE ON STRIKE THEY CANT HELP ME, TOUGH LUCK IM NOT PAYING THIS AMOUNT NEITHER THEY MUST FIX IT ASAP OR THEY CAN CLOSE THIS ACCOUNT I CANT DEAL WITH ***** PEOPLE.<br> <br> THEY NEED TO RESOLVE THIS AND ASK FOR AN APOLOGY FOR PUTTING ME UNDER SO MUCH STRESS.

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Replies (1)
MTN South Africa
MTN South Africa's reply25 Jun 2015, 11:08
Official
Hello PTmokone,

Thank you for posting.

Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused.

Kindly note this has been escalated to the relevant team to investigate. They will provide you with feedback.

I hope the above is in order and would once again like to apologise for the inconvenience this has caused you.

Regards
Jean
REQ:***