1 reviews | Active since Sept 2015
Packet Switched Data Calls
Can someone from MTN please explain to me what this PACKET SWITCHED DATA CALLS are. No one seems to knows and no answers are given. How can i jump form R206.32 beginning of the year to R1968.41 middle of the year and currently R1134.72. All this started when you took over from Nashua Mobile and it got worst during your STRIKE period. I have been a loyal customer for 22years. At this stage I am busy cancelling my contract with MTN, which just to get the settlement amount out of MTN took 2 months (locally). Very very bad service!!!<br> You leave me no choice but to stop the debit order until someone at MTN can give me an explanation and a refund has been made regarding the Packet Switched Data Calls or I suggest that you take the refund of my huge settlement amount of R9528.84....just to get rid of MTN's bad service!!<br> <br>
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that cell number *** is on an open MTN Choice package, with this package you do not received any data with the contract. The account has been billed for data usage. data charge R0.99. On this line you do have a dual sim card number linked.
Please be advised that the below service is active on your line as value added services. Please note that Packet Switched Data Calls is established from your mobile device to the internet using your Data/voice package that enable services like the browsing webpages, email, instant messaging or watching videos. The volume is usually measured in units called Bytes.
You can load data on this line *141*1#
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that cell number *** is on an open MTN Choice package, with this package you do not received any data with the contract. The account has been billed for data usage. data charge R0.99. On this line you do have a dual sim card number linked.
Please be advised that the below service is active on your line as value added services. Please note that Packet Switched Data Calls is established from your mobile device to the internet using your Data/voice package that enable services like the browsing webpages, email, instant messaging or watching videos. The volume is usually measured in units called Bytes.
You can load data on this line *141*1#
Kind Regards,
Alice van der Merwe
***