MK
Machiel K
1 reviews | Active since Aug 2015
21 Aug 2015, 08:40
PACKET SWITCHED DATA CALLS
My internet account was incorrectly billed for \PACKET SWITCHED DATA CALLS"in June 2015.<br> I called the customer service number"
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Replies (1)
MTN South Africa's replyOfficial
10 Sept 2015, 12:33Hello MFK,
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
Please be advised that your query has been transferred to the billing department's supervisory team for resolution, reference number REQ: ***. They will investigate and revert to you with feedback and a way forward
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Warm regards,
Keitumetse
REQ:***
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
Please be advised that your query has been transferred to the billing department's supervisory team for resolution, reference number REQ: ***. They will investigate and revert to you with feedback and a way forward
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Warm regards,
Keitumetse
REQ:***
Best regards,
MTN South Africa's reply10 Sept 2015, 12:33
Official
Hello MFK,
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
Please be advised that your query has been transferred to the billing department's supervisory team for resolution, reference number REQ: ***. They will investigate and revert to you with feedback and a way forward
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Warm regards,
Keitumetse
REQ:***
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
Please be advised that your query has been transferred to the billing department's supervisory team for resolution, reference number REQ: ***. They will investigate and revert to you with feedback and a way forward
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Warm regards,
Keitumetse
REQ:***
Best regards,