AN
Adri N
1 reviews | Active since Jul 2015
20 Jul 2015, 16:50
Packet Switched Data Calls
I just got billed R1466.93 for Packet Switched Data Calls, i have Wi-Fi at home and at the Office, got told MTN is still on strike when I went the 4th time today.
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Replies (1)
MTN South Africa's replyOfficial
27 Jul 2015, 11:20Hello Adrivanniekerk0,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly note that a request has been logged to have the data charges on invoice dated 10th July 2015 investigated and validated. The request for this billing dispute REQ:***.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly note that a request has been logged to have the data charges on invoice dated 10th July 2015 investigated and validated. The request for this billing dispute REQ:***.
Regards
Mary
REQ:***
Best regards,
MTN South Africa's reply27 Jul 2015, 11:20
Official
Hello Adrivanniekerk0,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly note that a request has been logged to have the data charges on invoice dated 10th July 2015 investigated and validated. The request for this billing dispute REQ:***.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly note that a request has been logged to have the data charges on invoice dated 10th July 2015 investigated and validated. The request for this billing dispute REQ:***.
Regards
Mary
REQ:***
Best regards,