Package Migration
We have been trying since 28 December 2017 to migrate our cell phone package to a month to month basis, as the contract is up and we do not wish to upgrade at this time. Been to both Randparkridge and 14th Avenue. Can this please be looked into?
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MTN South Africa's replyOfficial
22 Jan 2018, 11:30Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that once the contract expired the contract will move to a month to month contract automatically.
Please contact the business department, from the device 809 for further online assistance.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply22 Jan 2018, 11:30
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that once the contract expired the contract will move to a month to month contract automatically.
Please contact the business department, from the device 809 for further online assistance.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,