Overseas customer

HI, <br> <br> I am currently travelling in Australia for the last 5months. I lost my phone about two months ago, and emailed MTN insurance. I still haven't heard back from them in regard to claiming a new phone. So i went and bought a iPhone. <br> I am still being charged high tariffs for the insurance, and yet havent been able to claim! I am coming back to South Africa on 24th May, and need my sim card activated and ready for me at the JHB International Airport when i arrive. I am paying for this service, but cant seem to get any answers from MTN regarding my claim! No paperwork or anything! My i should just reverse the stop order from ABSA? or should i wait until i get a response from MTN??? <br> <br> First Refence number: ***<br> Second Refernce number: ***<br> <br> Can someone please sort this out? It isn't rocket science. This is not my first complaint with MTN, and i've been a customer for atleast 10 years. Lets help our loyal customers.. right??