mD
mukundi D

1 reviews | Active since Jun 2009

26 Jan 2018, 13:24

Overheating devices

My fiance and I purchased 2 Sony Xperia L1 these 2 devices are less than 3 months these devices heat up while charging or even from minimal usage the battery doesn't last as advertised everything is going wrong with these devices, contacted Sony through emails they suggesting an option we tried and still doing the same problem.

0
Replies (2)
MTN South Africa
MTN South Africa's reply29 Jan 2018, 21:00
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

Kindly provide us with the name of MTN store where you purchased the handsets from in order to investigate and resolve your problem accordingly.

We would like to assure you that we are actively working to improve our service levels.

Regards

Mike Ramaboka

Complaint Management Team

Best regards,

mD
mukundi D's update30 Jan 2018, 11:00
Reviewer Update
The devices were delivered to us initially please can you call me on ********** 326 urgently