Overcharging and Poor Service

<p>Being charged for itemized billing even though never requested it for many years. Only discovered it recently. Still waiting on refund. Always have to chase after these imbeciles to ask if it has been resolved. </p> <p> </p> <p>Signed another contract last year and overcharged since then. Contacted the call center but they are useless. </p> <p> </p> <p>Totally rethinking renewing any of my other lines in future. </p>