DN
DENFORD N
1 reviews | Active since Jul 2015
12 Apr 2016, 09:18
OVERCHARGING
MTN LOADED TO DATA BUNDLES ON MY ACCOUNT WHEN I ONLY ASKED FOR ONE AND NOW THEY ARE FORCING ME TO PAY OR OR THEY WILL BLACKLIST ME!!!
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
13 Apr 2016, 15:39Hello dennnismo,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the relevant supervisory team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the relevant supervisory team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply13 Apr 2016, 15:39
Official
Hello dennnismo,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the relevant supervisory team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the relevant supervisory team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Best regards,
DN
DENFORD N's updateReviewer Update
20 May 2016, 13:46MTN HAS NOT RESPONDED OR REFUNDED ME STILL - **** *******
DN
DENFORD N's update20 May 2016, 13:46
Reviewer Update
MTN HAS NOT RESPONDED OR REFUNDED ME STILL - **** *******