1 reviews | Active since Aug 2015
overcharging
I was a customer with Nashua mobile for more than 15 years,no big problems in that time.I had four contracts,two mtn and two vodacom. The last payment that went to Nashua mtn said they never received,vodacom no problem,so I paid the account of mtn again direct to mtn. For a few months good service,no problems until my July account , My one account is a data account with 2 gig data,when the two gig is gone it stop,been like that for 6 years + since I got the contract.My account for July on that account was more than R3700.00 what can I do. The no on that modem *** I did not use that modem since I got that account.
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the bill in question has been investigated and validated as correct, the total usage for that month was 7667.23Mb.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the bill in question has been investigated and validated as correct, the total usage for that month was 7667.23Mb.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***