SM
Sherise M
1 reviews | Active since Mar 2018
07 Mar 2018, 11:53
Overcharged on my MTN contact bill for Data purchase that was supposed to have been cancelled
MTN Keeps on over debiting my contact account. I purchased data once via the MTN menu and when I got my bill it was more then expected. i paid for it the first month. afterwards I contacted the call center to have them remove that option so it doesnt happen again. second month over debited again. I contacted & spoke to numerous consultants... Nosipho, Sifiso, Rosha without any help they told me the manager by the name of Veshain Vasram will contact me with Ref: ********** 12. he was going to listen to the voice recordings he still getting back to me. when I called in I was placed on hold for over 15minutes till the call got dropped.
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