Overcharged for Subscription - Not Getting Resolved

I took out a business contract late last year with MTN, and when I realised that I am being overcharged I lodged my initial complaint on 18 January 2024. Since then I have followed up, and received 3 automated responses that my complain is being attended to, as well as 4 responses from agents saying that the case was "escalated". Ho many times does one case get escalated. To date this has not been resolved and it is becoming very frustrating, and all the while I am still getting overcharged. MTN must correct the billing and credit me for all the months that I was overcharged.

It is very dissapointng to see such poor service from MTN.