Overcharged for anything

Good day David,

Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.

It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.

Please complete the template on https://goo.gl/4aXzpW in order for our coverage technicians to assist with your network related issues.

With regards to your billing query, kindly send us a detailed description of your query to *** so we can assist further.

On your email to customer care, also please confirm the below points for security and verification purposes :-

· MTN Pin:

· ID number:

· Postal Address:

· Work Telephone Number:

· Bank Name:

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Kind Regards,

Tshepo M

REQ:***