BJ
Bulelwa January-Mange

1 reviews | Active since Sept 2011

15 May 2025, 12:40

Overcharged

In April MTNcharged/billed R1041,99 instead of R848.00 . AND THE UNFORTUNATE PART IS THAT I PAID THAT AMMOUNT ALREADY. I I MADE A QUERY WITH CUSTOMER SERVICE AND THEY PICKED UP THAT SPECIFIC MONTH I WAS OVER CHARGED . MY INSTALMENT AND AN ADDITIONAL R198.00 . WHEN I CHECK MY BILL THE AMMOUNT IS STILL NOT CREDITED ON MY ACCOUNT AND THE ACCOUNTS DEPT SAYS THEY HAVE RESwas charged R1041,99 instead of R848.00 . AND THE UNFORTUNATE PART IS THAT I PAID THAT AMMOUNT ALREADY. I I MADE A QUERY WITH CUSTOMER SERVICE AND THEY PICKED UP THAT SPECIFIC MONTH I WAS OVER CHARGED . MY INSTALMENT AND AN ADDITIONAL R198.00 . WHEN I CHECK MY BILL THE AMMOUNT IS STILL NOT CREDITED ON MY ACCOUNT AND THE ACCOUNTS DEPT SAYS THEY HAVE RESOLVE THE ISSUE...

PLEASE HELP RESOLVE THE ISSUE...

PLEASE HELP.

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Replies (1)
BJ
Bulelwa January-Mange's update15 May 2025, 14:02
Reviewer Update
Its actually was billed on the 17 March for April...