Overcharged data
<p>hi mtn has been consuming my data like nobody business I have logged a query with them yesterday with no luck no feedback</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused
Please note that when checked under account status. Billing for this month is for last month usage as MTN bills a month in arrears. Upon viewing invoice , data bundles were purchased on the self service online platform from the device used and this had been billed accordingly.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused
Please note that when checked under account status. Billing for this month is for last month usage as MTN bills a month in arrears. Upon viewing invoice , data bundles were purchased on the self service online platform from the device used and this had been billed accordingly.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.