RS
Ruan S
1 reviews | Active since Dec 2017
02 Dec 2017, 11:56
Overcharged and Unhelpfull
Mtn keep on overcharging me for a contract and there's no use of phoning or going to the store to sort it out. They are useless and unwilling to help
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Replies (1)
MTN South Africa's replyOfficial
06 Dec 2017, 15:48Good day Ruan,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please forward your signed contract agreement to"***" with a detailed description of the issue your are experiencing.
We need this to correct any errors and work out if any refunds are owed to you.
Regards
Charelle Brockman
MTN Complaints Management Team.
Best regards,
MTN South Africa's reply06 Dec 2017, 15:48
Official
Good day Ruan,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please forward your signed contract agreement to"***" with a detailed description of the issue your are experiencing.
We need this to correct any errors and work out if any refunds are owed to you.
Regards
Charelle Brockman
MTN Complaints Management Team.
Best regards,