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raymond H
1 reviews | Active since Dec 2015
09 Dec 2015, 10:14
Overcharged and no explanation
apart from my monthly bill i received an additional charge for R 1,539 on my account with reference \journal". I have logged a query (reference ***). I have followed up several times with the call centre and creditors department but still unable to get an explanation. """
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MTN South Africa's replyOfficial
15 Dec 2015, 15:17Hello rayhello,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the corporate department to assist us with feedback regarding the Journal for R1539.00. Once we have received the feedback we will notify you.
Kind Regards,
Alice van der Merwe
***.
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the corporate department to assist us with feedback regarding the Journal for R1539.00. Once we have received the feedback we will notify you.
Kind Regards,
Alice van der Merwe
***.
MTN South Africa's reply15 Dec 2015, 15:17
Official
Hello rayhello,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the corporate department to assist us with feedback regarding the Journal for R1539.00. Once we have received the feedback we will notify you.
Kind Regards,
Alice van der Merwe
***.
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the corporate department to assist us with feedback regarding the Journal for R1539.00. Once we have received the feedback we will notify you.
Kind Regards,
Alice van der Merwe
***.