RR
Riandri R

1 reviews | Active since Dec 2017

02 Dec 2017, 11:40

Overcharged

Mnt keeps overcharging me for a contract that I've only signed for R300. They keep on charging me R900 +. Every time I phone they are unhelpful and unwilling to help. Problem still isn't solved after multiple calls even going to the store multipile times. I'm really dissapointed with their services and am considering closing the account.

0
Replies (1)
MTN South Africa
MTN South Africa's reply05 Dec 2017, 23:55
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

We have sent the request to the billing department to investigate the charges, we have asked them to check if the discounts has been app**** to the contract.

Kind Regards,

Alice van derMerwe

Best regards,