1 reviews | Active since May 2018
Overcharge on my data contract
I have a data contract which was supposed to be for R299. MTN has been charging me above 500. I have complained and have never received assisstance from MTN
Thank you for your post.
We apologize for the inconveniences that you have experienced because of your billing. We completely understand the frustration it causes.
There was content subscription active on your number since the 2018-04-02 10:39:49 AM *** : Chat pose Silver. You contacted customer care and they escalated to have service deactivated.
For any dispute regarding Wasp content subscription/ deductions, please lodge a complaint directly with Waspa either via www.waspa.org.za or on ***.
Warm regards,
Eunice
Complaints analyst.
Best regards,
Thank you for your post.
We apologize for the inconveniences that you have experienced because of your billing. We completely understand the frustration it causes.
There was content subscription active on your number since the 2018-04-02 10:39:49 AM *** : Chat pose Silver. You contacted customer care and they escalated to have service deactivated.
For any dispute regarding Wasp content subscription/ deductions, please lodge a complaint directly with Waspa either via www.waspa.org.za or on ***.
Warm regards,
Eunice
Complaints analyst.
Best regards,