MS
Mandy S
1 reviews | Active since May 2017
29 May 2017, 10:57
Overcharge and no feedback
<p>I am extremly unhappy with the lack of service I have received (or not received) from MTN's customer care! They have billed me incorrectly and am still waiting for feedback a MONTH later! </p> <p>Absolutely shocking!</p>
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MTN South Africa's replyOfficial
29 May 2017, 13:33Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that the credit has been passed and that you will see it on your next invoice.
Kind Regards,
Ishie.
Best regards,
MTN South Africa's reply29 May 2017, 13:33
Official
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that the credit has been passed and that you will see it on your next invoice.
Kind Regards,
Ishie.
Best regards,