AL
Alison L

1 reviews | Active since May 2018

02 Apr 2020, 16:00

Overcharge

I went into MTN store at Ferndale on Republic in February and upgraded my data package to the promo of R229.00pm x 24 for 20g+. I have received my invoice and have been charged R1158.00. I cannot get any response from MTN despite sending enquiry on the website and emailing customer care.

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Replies (1)
AL
Alison L's update08 Apr 2020, 10:30
Reviewer Update
Thank you for your reply. Where do i see the credit on the account? I have logged into MTN and can still only see the last statement with the incorrect charge