JS
Jerosha S
1 reviews | Active since Mar 2011
25 Jul 2015, 10:52
overchanrged for 2 months
i have been overcharged in june and july , as my lines were opended . i have been querying and calling the call center everyday and payment is still not reflecting in my account.<br> <br>
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Replies (1)
MTN South Africa's replyOfficial
06 Aug 2015, 09:36Hello jerosha,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a credit was passed on your MTN account for the charges incurred.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a credit was passed on your MTN account for the charges incurred.
Best regards
Mantoa
REQ:***
MTN South Africa's reply06 Aug 2015, 09:36
Official
Hello jerosha,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a credit was passed on your MTN account for the charges incurred.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a credit was passed on your MTN account for the charges incurred.
Best regards
Mantoa
REQ:***