Overbilling_Packet Switched Data

Hi,<br> <br> I have been a happy Mtn customer for more or less 10 years. I have two contracts with Mtn and both of them are limited and have been limited from the start. This month, however, I received a bill on the one contract for R2300.00, instead of only R119.00 for a data contract (2Gb/month)<br> <br> The Cap on this particular contract, according to personnel at Mtn, looking on their system, changed from R120.00/month to R4000.00/month. I believe in what's fair, and I certainly do not think this is fair. The personnel in store asked whether I had upgraded recently, but I have not. This limit was changed without my knowing and not even a notification was sent to my ipad saying data has been depleted. <br> <br> Furthermore, I can not believe that usage was much different in this particular month, than previous months, How come this excessive amount for packet switched data? 1933% increase?<br> <br> Please, if someone can assist with this? This cannot be the norm/standard Mtn does business?